✍🏻Paychex Training & Frequently Asked Attendance Questions 訓練 & 常見出勤問題
- K K
- 4月18日
- 讀畢需時 5 分鐘
1. Please review your timecard before each pay period closes
Our pay periods end on the 15th and the last day of each month. Please make sure your timecard is complete and does not show any missing punches before the pay period closes. If there are missing timecard records, Payroll may not be able to process your pay on time.
2. If you have timecard issues (forgot to clock in/out, incorrect punch, system error, etc.) Please contact your manager, ex.
US4 System: Please email both: StevenChiu@micb2b.com; ChiehTeng@us.micb2b.com
US4 Design: Please contact GraceWang@us.micb2b.com
3. Daily working hours requirement
Employees are expected to work 8 hours per day. If your total working hours are fewer than 8 hours per day, please submit the appropriate leave request in accordance with company policy.
4. If an employee takes PTO and also works overtime in the same week, does PTO count toward the overtime threshold? Under the new policy effective January 2026, PTO and Paid Sick Leave hours are counted as "hours worked" when calculating the 40-hour weekly overtime threshold. For example, if an employee takes 8 hours of PTO on Monday and works 10 hours Tuesday through Friday (totaling 48 hours), the 8 hours exceeding 40 will still be counted as overtime. (Please refer to the Overtime Policy Update for more details.)
5. If an employee forgets to clock in, can the manager add the hours directly? Yes, but managers should handle this carefully. When adding a missed punch, a reason must be written in the system to record the change. However, the training specifically warns that managers adding Unpaid Leave or Sick Leave directly may cause incorrect balances in Paychex, so employees should submit these requests themselves whenever possible.
6. If a manager goes on leave, who approves employee timecards? The manager must email payroll@us.micb2b.com at least one week in advance, providing the proxy manager's employee ID and the coverage period. If timecards are not approved by the deadline, the affected employees' pay will be delayed until the following pay period.
7. How is Comp Time (Compensatory Time) calculated? For every 1 hour of overtime worked, an employee earns 1.5 hours of Comp Time. Only hourly (Non-Exempt) employees are eligible to apply. Unused Comp Time balances carry over to the following year, with a maximum balance cap of 150 hours.
8. What are the timecard approval deadlines for weekly vs. semi-monthly employees? Weekly employees (DBA/Davis-Bacon Act) must have timecards approved by every Saturday at 11:59 PM. Semi-monthly employees (US Employees) must complete approvals by the 15th and the last day of each month at 11:59 PM. Missing these deadlines will result in delayed payroll processing for the affected pay period.
9. Why can't managers see employee leave requests and Comp Time applications? These pending items do not appear in the Tasks section on the Paychex Dashboard. To review leave requests, go to Time & Attendance > Time Off in the left navigation menu on the Paychex web browser. To review Comp Time requests, go to Time & Attendance > Time Cards > Return to Classic Time Card > Comp Time Approvals in the left navigation menu on the Paychex web browser.
10. Why is there no overtime recorded even though I worked more than 8 hours in a single day? Overtime is calculated on a weekly basis (Sunday through Saturday), not daily. Overtime only applies once your total hours worked for the week exceed 40 hours — any hours beyond 40 will be counted as overtime. For example, if you work 10 hours on Monday but your total weekly hours have not yet reached 40, no overtime will be recorded for that day. (Please refer to the Overtime Policy Update for more details.)
1. 請在每個薪資週期結束前確認您的出勤記錄 薪資週期分別於每月15日及月底最後一天結束。請在薪資週期結束前，確認您的出勤記錄已完整填寫且無漏打卡的情況。若出勤記錄有缺漏，薪資部門可能無法準時處理您的薪資。
2. 若您的出勤記錄有問題（忘記打卡、打卡時間錯誤），請聯繫您的主管，例如：
US4 System：請同時聯繫 StevenChiu@micb2b.com 及 ChiehTeng@us.micb2b.com
US4 Design：請聯繫 GraceWang@us.micb2b.com
3. 每日工時規定 員工每日應工作8小時。若您當日實際工時未達8小時，請依照公司政策在系統中提交相應的請假申請。
4. 請假後同一週還有加班，PTO時數算入加班計算嗎？ 根據2026年1月起的新政策，PTO與Paid Sick Leave會納入當週工時計算。例如週一請8小時PTO、週二至週五各工作10小時，總計48小時，超過40小時的8小時仍計為加班。(請查看 加班政策更新)
5. 員工忘記打卡，主管可以直接幫他補時數嗎？ 可以，但主管應謹慎處理。補打卡需填寫原因，系統才會記錄異動。若涉及Unpaid Leave或Sick Leave，主管手動新增假可能導致可用餘額的假期時數錯誤，建議讓員工在Paychex申請。
6. 主管要請假，誰來審核員工的Timecard？ 主管需在請假前至少一週，將員工編號及代理期限寄至 payroll@us.micb2b.com，申請Proxy Manager代為審核。未在截止時間前完成審核，員工當期薪資將延至下一個發薪週期。
7. 員工的Comp Time（補休）怎麼換算？ 每工作1小時加班，可換算為1.5小時的Comp Time。僅限Hourly（Non-Exempt）員工申請，年底未使用的餘額可結轉至下一年度，帳戶上限為150小時。
8. 週薪員工和半月薪員工的Timecard審核截止時間不同，分別是什麼時候？ 週薪員工（DBA/Davis-Bacon Act）須於每週週六11:59 pm前完成審核；半月薪員工（US Employee）須於每月15日及月底最後一天11:59 pm前完成。逾期將無法及時處理當期薪資。
9.主管為何看不到員工請假跟Comp Time申請? 這類待辦事項不會在Paychex Dashboard的Task出現, 請至電腦網頁的左邊Time & Attendance > Time Off 查看請假申請。請至電腦網頁的左邊Time & Attendance > Time Cards > Return to Classic Time Card > Comp Time Approvals 查看Comp Time申請
10.為何我當天工作超過8小時沒有加班時數? 因當周(星期天-星期六)工時未累計至40小時，一旦到達40小時，剩餘時數則為加班時數 (請查看 加班政策更新)
Training for managers 主管訓練
Video 影片 Recap: [Online, Training] Paychex for Managers Wednesday, September 10 | Meeting | Microsoft Teams
Training for Employees 員工訓練
